About the job

Bidhaa Sasa is a women-focused start-up that uniquely combines financing and last-mile distribution of modern household goods in a one-stop shop for the rural heartlands of Kenya. We deliver life improving products, like solar systems and efficient cook-stoves, to our clients’ doorsteps while making all products both accessible and affordable to the under-served and unbanked through consumer financing. Since our humble beginnings in 2015, we have reached over 100,000 clients through our current workforce of 140+ in distributed teams across 13 branches, 4 logistics fulfilment centres and HQ team.

About the role

This is a mid-level role where the hire will report to the Senior People and Culture Officer. The hire will be based in the Nairobi office though the hire will be expected to travel across the branches regularly.

Your responsibilities include contributing to obtaining and retaining the right talent from entry level to senior level positions within the company. The hire will also be responsible for ensuring strong talent operations where this includes effective probation management and up-to-date database potential hires. It also involves supporting the admin and learning and development function with accurate talent information upon joining the company

This is an opportunity to be part of a growing start-up with big ambitions and a dedicated team, but it also means that it’s a rapidly changing environment, requiring you to be responsive and adaptable.

Talent Acquisition and Selection

• Managing the Talent Acquisition Life Cycle of Bidhaa Sasa end-to-end from Sourcing to Onboarding.
• Supporting line managers in recruiting for vacant roles both remotely and in-person.
• Coaching line management on recruitment best practices.
• Checking on recruitment compliance of line managers.
• Liaising with the Senior People and Culture Officer on Quarterly Recruitment plans and Timelines
• Strategically Building a database for all roles.
• Liaising with the Learning and Development Coordinator in identifying internal talent.
• Talent Acquisition and performance Analytics
• Continuously improving the Talent Acquisition process and policies that support it.
• Support Learning and Development Coordinator in Assessment and Evaluation of LDP participants.
• Probation evaluation.

Leave Management

• Work in collaboration with line managers to ensure all leave days are recorded and updated on the ESS.
• Supporting employees transitioning to Maternity leave through initiating the handover process and documenting acting appointments in collaboration with the line managers
• Assigning leave days to employees during companywide breaks.
• Tracking and reporting employee leave days.

Performance Management

• Supporting the process in conducting frequent performance analysis and advising based on the outcome

Grievance handling and Disciplinary:

• Supporting the Senior People and Culture officer in conducting disciplinary hearings and investigations.
• Documenting all grievances tabled to HR
• Documenting all disciplinary hearings under staff files.
• Sending out communication and findings from disciplinary hearings.

Culture, Employee engagement and Satisfaction

• Supporting the Senior People and Culture Officer in conducting engagement and satisfaction surveys to check on employee experience 6 months after hiring and every year for engagement. .
• Coming up with employee engagement strategies.

Policy formulation

• Supporting the Senior People and Culture Officer in formulating, implementing and Training on policies involving Talent acquisition, Grievance Handling process and Employee engagement.

Other Generalist Roles

• Support the Learning and Development Coordinator in identifying gaps of incoming staff
• Support Learning and Development Coordinator in Onboarding planning
• Supporting the Senior People and Culture Officer in conducting Talent Acquisition Related Audits
• Supporting the Senior People and Culture Officer in monitoring probation of incoming staff and monitoring productivity with the support of line managers.
• Admin (Contract Management, probation confirmation, exit interviews and analytics documentation and sharing).
• Admin- Any admin tasks related to the processes handled.
• Any other roles assigned by the Senior People and Culture Officer.

You are the right fit if:

• You are passionate about rural development and making a difference for the less well-off in this country and excited about working in a multi-cultural environment.
• You value diversity, are respectful and honest with yourself and others.
• You are transparent, take accountability of own action and open to giving and receiving feedback.
• You have excellent relationship building skills – above all, you’re an empathetic listener.
• You are self-driven, highly organised, and able to operate independently towards set targets.
• You enjoy providing hands-on support and training on best practices in recruitment.
• Experience in serving line managers remotely.
• Degree in Human Resource Management or a degree in social sciences with a qualification in HR (Diploma, Higher diploma, CHRP-K).
• At least 2-3 years of relevant progressive experiences, 2 years in Recruitment and 1 in general human resource function
• A must be a member of IHRM in good standing.
• Willingness to travel across the branches regularly to support area coordinators with their recruitment needs, as well as learn their needs.
• Excellent spoken and written communication skills in English required.