Manager, People Operations

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,800+ employees across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth.  Our core lines of business currently include: (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.

What You Will Do

  • Support the Rwanda HR Team: deliver an excellent employee experience from hiring, onboarding, performance management, engagement, learning and development, and culture
  • Plan & Deliver on Priorities: develop and deliver on commitments made in human resources functional strategies, budgets, and quarterly plans, and support other departments to achieve people targets
  • Hire New Teammates: support the recruiting and onboard new hires across the commercial, operational, and administrative teams to grow our Rwanda business to 500+ full-time employees during the next five years
  • Drive Performance: help us solidify our performance culture by helping manage our semi-annual performance review process, performance improvement program, and high-potential employee initiatives
  • Engage & Retain Our Team: identify and implement initiatives to support business growth and ensure strong employee engagement across departments, genders, and backgrounds
  • Improve Our Toolkit: Build, refine, and maintain Rwanda HR policies, systems, and processes
  • System Management: Leverage HRIS platforms to improve employee experience, ensure data accuracy, and generate HR metrics


What You Will Bring to KOKO

  • University degree required
  • 6+ years of experience with a demonstrated track record of success in leadership roles
  • 3+ years experience in human resources, including recruiting, training, leadership development, employee relations, HR operations, coaching, and labor relations
  • Proficiency with HR-related software platforms (e.g., Lever, BambooHR, etc.)
  • Courage to embrace change and challenge the status quoExceptional interpersonal skills, including confidence in negotiation and mediation
  • Proactive, self-starter with a willingness to roll up your sleeves and go the extra mile
  • Demonstrated aptitude for project management, including the ability to balance priorities, pay keen attention to detail, and generally keep deliverables on schedule
  • Strong preference for previous experience at fast-paced, growth-stage companies
  • Unquestionable ethical standards and integrity


KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!