Deputy Regional Manager

At M-KOPA, We Finance Progress.

The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

As a Deputy Regional Sales Manager, you will a team of M-KOPA sales supervisors and support on the execution and delivery of sales against agreed targets. You will help recruit and build a high performing sales team and grow the performance of M-KOPA’s sales channels.


Key Requirements

    • Managing a team of direct field sales agent, including recruitment
    • Overseeing and monitoring performance of M-KOPA’s field sales managers and sales executive.
    • Defining KPI’s across sales teams, developing operational performance reporting and supporting target achievement.
    • Implementing and monitoring incentive sales commission programs for sales agents and supervisors tied to key business objectives
    • Ensuring all sales agents and supervisors are fully trained on M-KOPA sales, methods and processes for customer onboarding and activations.
    • Ensuring all sales agents have required sales tools e.g. T-shirts and flyers
    • Support M-KOPA’s planning for sales operations and distribution including,
    • Closely monitoring sales forecasting across all channels.
    • Defining operational and territorial coverage plans for the sales force teams and pushing for continuous improvement.
    • Drive M-KOPA’s sales channel performance and sales data reporting and insights including;
    • Responsible for developing and submitting daily/weekly/monthly reports on sales
    • Tracking and analyzing sale-outs across all channels
    • Support sales development, performance, and intervention across channels.
    • Aligning sales goals and processes to ensure strong customer credit performance and repayment by onboarding quality sales and ensuring the sales teams adhere to agreed customer screening processes on activation.


Incumbent Rquirements

    • Five (5) + years of experience in sales, preferably working in electronic device sales, FMCG or financial services with the capability for strategic decision making and demonstrated business acumen.
    • Passionate about our mission of upgrading life and making products more affordable and accessible.
    • Inspiring teams to get the out of them and enjoy delighting customers with excellency in service delivery and execution.
    • Proven ability to build and manage a network of field teams and regional representative and support functions in a comparable industry.
    • Excellent project and stakeholder management skills to coordinate across internal teams and external partners, retailers.
    • Highly motivated and have a strong sense of ownership.
    • Visible, proactive and personally involved leader with excellent organizational, influencing and cross-cultural communication skills both verbal and written.
    • Comfortable in a first moving environment with frequent change and a sense of urgency.
    • High integrity and openness combined with a commitment to good governance.
    • Bachelor’s Degree or Diploma in any related field
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.